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A total of 20 brand new buses improve the ratio of accessible services in Budapest
The mobility manager of the Hungarian capital, BKK Centre for Budapest Transport, was commissioned by the Municipality of Budapest to improve the service quality level of public transport. BKK and its service providers have recently put into service 20 brand new, barrier-free buses on several routes. A total of 15 Mercedes Conecto G articulated, low-floor,

Southern Station (Dworzec Południowy) – a new transport hub in Warsaw
Next year ZTM (Warsaw Public Transport Authority) plans to commission the creation of a concept for a modern, intuitive and convenient Southern Station. Students of Warsaw University of Technology started working on the modernisation of the transport hub located near the Wilanowska subway station. Simultaneously work on the guidebook that will provide answers to questions

Young one, foreign one, and a little one!
Vilnius has positive news to report that we believe is worth sharing with you this winter! Passengers are our top priority therefore, we are always looking for new ways to improve our services, and make journeys with public transport more pleasant. In these past few months, we have thought of three different groups of passengers,

Reform of regional bus transport
The annual Europe-wide timetable change served as the main occasion for introducing entirely new bus and train services in the eastern region. As a consequence of the recently effected coordination of regional public transport services with long-distance travel services, passengers were confronted with numerous changes. While some of the modifications were only a matter of

The 2016 timetable – a new rhythm for public transport!
With 2016 timetable change, due to the start of full operation of the new Vienna Main Station and the integrated cyclic timetable introduced by the Austrian Federal Railways ÖBB, the most extensive changes within the Public Transport Authority Eastern Region (VOR) throughout recent years were implemented. VOR took the opportunity to optimize bus and train

Metropolitan region Rotterdam – The Hague: sustainable transformation regional rail network
The Hague surroundings within Metropolitan region Rotterdam – The Hague (MRDH) was at a turning point in 2009. After the launch of RandstadRail (combination of tram- and heavy rail network at the Zoetermeer – suburban town near The Hague – and Hofplein connection) proved an iconic success. As a next step in the upgrade of

Integration of Public Transport governance in Prague and the Central Bohemian Region
Since the beginning of 2013, Prague Public Transport Authority (ROPID) and the Transport Department of the Central Bohemian Region (ODSCK) have been negotiating the terms for resolving major issues concerning the options to integrate the currently separated five public transport systems, into one joint integrated transport system for the city of Prague and of the

Using digitalized research methods for customer experience management
According to Forbes, customer experience is the “cumulative impact of multiple touchpoints” over the course of a customer’s interaction with an organization. In public transport, a typical path is: passenger deciding to make a journey, planning of this journey, travelling to a stop or station, acquisition of a ticket, waiting, boarding a vehicle, possible changes

Passenger service is launched on the new interconnected tram network on the Buda side of the Hungarian capital, bringing a major transport development project to a close
By the opening of the interconnected tram network providing direct connections between the northern and southern areas on the Buda side of the river Danube in Budapest, the Buda tram network was unified on 16 January 2016 following decades of fragmentation. The new service parameters have been developed by BKK Centre for Budapest Transport, the

Connected mobility in VBB Berlin-Brandenburg: new Livemap for inclusive information on multimodal travel displaying locations for bikeshare, carshare, P&R and taxi
Since December 2015, the VBB Livemap not only includes information about public transport but on connected mobility services as well. In addition to current locations of the public means of transport the VBB Livemap shows locations where bike sharing and car sharing facilities are stationed. Taxi stands in the nearby area of the selected location